Frequently Asked Questions

Everything you need to know about shopping with Rarewaves

How long will it take for my order to arrive?

Shipping times vary depending on your location. Standard domestic orders typically arrive within 3-5 business days, while international shipping can take between 7-21 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be returned in their original, unopened packaging to be eligible for a full refund.

Are all your products brand new?

Yes, we pride ourselves on sourcing high-quality, authentic merchandise. All items listed on our store are brand new and factory sealed unless explicitly stated otherwise.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.

Can I track my package after it has been shipped?

Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your shipment's progress.

Do you ship to my country?

Rarewaves is proud to offer global shipping. We deliver to over 100 countries worldwide, though shipping rates and delivery times will vary by region.