Returns & Exchanges

At Rarewaves, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unopened condition. If your order arrives damaged or incorrect, our dedicated support team is here to ensure a swift resolution or refund.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the item in its original packaging, ensuring all manuals and accessories are included to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label or address the package to our returns center using a trackable shipping method of your choice.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.